Refund Policy

Refund & Cancellation Policy (Classes/Services)
We understand plans can change. Please review our policy below before booking.

24-Hour Cancellation Window
To receive a full refund, you must cancel or reschedule at least 24 hours before your scheduled class or service start time.

Late Cancellations / No-Shows
Cancellations made less than 24 hours before the start time, and no-shows, are non-refundable.

Rescheduling
Rescheduling is allowed up to 24 hours before the start time at no additional charge, subject to availability.

How to Cancel or Reschedule
Cancel or reschedule through your booking confirmation email/account, or contact us at 412-622-4372 or cgpinno@heartsavecprservices.com.

Refund Processing
Approved refunds are issued to the original payment method and may take [5–10 business days] to appear, depending on your bank/payment provider.

Exceptions
If HeartSave CPR Services cancels a class/service, you will receive a full refund or the option to reschedule.